Customer Communications and Payments. Optimized.

Transform the communications and payments experience for your customers and your team with Expresso™. Using just one intuitive CCM platform, develop and deliver personalized content content quickly and efficiently using the channels customers prefer.

PRODUCTS

Take Control of Your Customer
Communications

Customer communications management (CCM) software + service that simplifies your processes for delivering transactional communications.

Expresso™

The cloud-based CCM software for digital, print, and text messaging channels. Effortlessly create and send messages wherever you need to reach your customers.

Couple using mobile EBPP solution for bill payment, connected to the CCM platform.

ExpressoPay®

Accelerate cash flow with electronic bill presentment and payment (EBPP) solutions. Build trust with your customers through a branded payment portal and a range of self-service payment options.

Man sending certified mail through the Expresso CCM platform.

ExpressoAP™

Optimize and automate your accounts payable operations with a reliable self-service payment portal that empowers your staff and suppliers to keep transactions timely.

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FEATURES AND BENEFITS

Customer Communications and Payments Are Better Together

 

 

 

Save Time 

A unified, cloud-based CCM platform makes it easy to create, edit, and send bulk print or digital communications in a fraction of the time.

Save (and Make) Money

Lower your operating costs and simplify payments coming in and going out with secure, branded portals.

See What’s Happening

A single platform increases control and visibility while robust reporting offers valuable insights into compliance and customer experiences.

Stay Compliant

Remain in compliance with just a few clicks. Keep correspondence up to date and review in real time with audit trails.

Customize It All

Every communication is branded and every template is tailored to your needs, ensuring a consistent customer experience. 

Simple Self-Service

Give employees the ability to create and execute communications on their own. Customer and supplier portals allow for effortless, anytime engagements.

NORDIS SOLUTIONS

A Simple Solution for Every Communication Challenge

BY THE NUMBERS

Driving Results with Expresso

0
%

Percentage of consumers who believe they should have the right to choose how they receive bills and statements.

*Two Sides North America 2023 Trend Tracker Survey
0
%+

Percentage of consumers who used some form of digital payment in 2023.

*McKinsey’s 2023 Digital Payments Consumer Survey
0
K

Approximate number of communications that Expresso delivers every day.

0
%

Increase in communications efficiencies using the Expresso CCM platform.

TESTIMONIAL

Customers Across North America Trust
Nordis Technologies

Expresso gives us complete access for managing the templates, content and business rules that drive the onboarding and change management process for our hospital clients. By streamlining the workflow, we have more insight into our communication touchpoints, manage our operations more efficiently and can rapidly respond to the unique and changing requirements of our clients.

Fazie Harney
Vice President, Applications Health Care Financial Services – TeamHealth

Because of our accelerated growth, we needed a partner with state-of-the-art capabilities to accommodate high volumes and a wide variety of communications at a rapidly increasing rate. With Nordis Technologies, we can produce and scale timely, customized, branded communications that ensure owners stay up to date on association news, community events and announcements.

Jennifer Jordan
Executive Vice President of Operations – RealManage

Nordis provides both CCM and print and mail services that are state-of-the-art, with the ability to easily scale for quickly onboarding new clients and accommodating our fast growth. Like Cedar, Nordis brings innovative technology to improve patient financial engagement and digitally transform operations.

Florian Otto, MD, PhD
Co-Founder and CEO – Cedar

With its industry-leading technology, print capabilities and customer service focus, Nordis Technologies has worked closely with PennyMac to meet our special printing requirements. Nordis is enabling us to streamline the process for producing and delivering important customer communications.

Kevin Meyers
Chief of Servicing – Performing Loans – PennyMac
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Ready to Transform Your Customer Communications?

Experience a whole new way to manage customer communications with the proven Expresso CCM platform.

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