Blog

2018 Was a Big Year for Nordis

Happy Holidays! 2018 has flown by, filled with many milestones, transitions and transformations. I’m delighted to report that our business is enjoying strong double-digit revenue growth, with gains in all of our industry verticals including healthcare, hospitality, financial services and collections. We signed some great new clients including community manager AAM and…

Inkjet Delivers the Need for Speed in Printing

The 2019 models are in. Dynamic. Stylish. Performance-inspired. Are we talking about cars? Nope. We’re describing the latest in commercial inkjet printing equipment. Print production is having its moment and today’s color inkjet is its Ludicrous Mode. (more…)

Omnichannel Choices for Auto Lending Billing and Payments

Auto lending is a booming business, with about 85% of new cars and 50% of used cars purchased with financing, according to Debt.org. You can see how this type of lending has grown over time. About 43% of adult Americans, or 107 million people, had auto loan debt in 2017, according the…

CFO Perspective: Why You Need Electronic Bill Presentment and Payment

In a career spanning more than 20 years as a CFO, I’ve implemented plenty of new technologies to improve financial operations, compliance, reporting and risk management. It is critical that today’s CFOs think beyond these functional responsibilities to deliver strategic value to the entire enterprise and across the customer journey. With that…

Work the Plan: Journey Mapping Your Vacation Owner’s Experience – Part 2

Before jumping into the process of mapping the owner journey, it’s critical to lay the groundwork by securing senior executive support and involvement, establishing a leader and team for the project, and creating a data-driven baseline of the current levels of owner satisfaction and engagement, steps for planning the work that I…

Plan the Work: Defining Your Vacation Owner’s Journey

I am a true believer that customer experience can make or break a company, particularly in today’s vacation ownership and hospitality industries. If you’re not there yet, I highly recommend that you read From Lead to Loyalty: A Vacation Owner’s Customer Journey. This recent white paper from Nordis Technologies lays out the highly…
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