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Inkjet Delivers the Need for Speed in Printing

Mike Rosini
The 2019 models are in. Dynamic. Stylish. Performance-inspired. Are we talking about cars? Nope. We’re describing the latest in commercial inkjet printing equipment. Print production is having its moment and today’s color inkjet is its Ludicrous Mode. (more…)

Omnichannel Choices for Auto Lending Billing and Payments

Bryan TenBroek
Auto lending is a booming business, with about 85% of new cars and 50% of used cars purchased with financing, according to Debt.org. You can see how this type of lending has grown over time. About 43% of adult Americans, or 107 million people, had auto loan debt in 2017, according the…

CFO Perspective: Why You Need Electronic Bill Presentment and Payment

Paul Sykes
In a career spanning more than 20 years as a CFO, I’ve implemented plenty of new technologies to improve financial operations, compliance, reporting and risk management. It is critical that today’s CFOs think beyond these functional responsibilities to deliver strategic value to the entire enterprise and across the customer journey. With that…

Work the Plan: Journey Mapping Your Vacation Owner’s Experience – Part 2

Wendy Poe
  Before jumping into the process of mapping the owner journey, it’s critical to lay the groundwork by securing senior executive support and involvement, establishing a leader and team for the project, and creating a data-driven baseline of the current levels of owner satisfaction and engagement, steps for planning the work that…

Plan the Work: Defining Your Vacation Owner’s Journey

Wendy Poe
  I am a true believer that customer experience can make or break a company, particularly in today’s vacation ownership and hospitality industries. If you’re not there yet, I highly recommend that you read From Lead to Loyalty: A Vacation Owner’s Customer Journey. This recent white paper from Nordis Technologies lays out the…

Digital Challenges & Opportunities for Collections Letters and Payments: Insights from the ACA International 2018 Conference & Expo

Bryan TenBroek
Our first time exhibiting at the ACA International 2018 Convention & Expo, held in Nashville, was a big success. We met with clients, greeted prospective new customers, showcased our cloud-based applications for customer communications management and payments technology, and heard some thought-provoking speakers. The convention, packed with more than 1,000 attendees, was…

5 Tips to Experience Your Best HOA Voting Season Ever!

Shelley Dolan
Nordis Technologies manages hundreds of homeowner association elections each year, including handling 1.5 million annual meeting and proxy notices and tabulating hundreds of thousands of online, mailed and in-person votes in 2017 alone. So, we have learned a thing or two about what makes HOA elections work—or not. (more…)
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