Vacation ownership companies moved quickly to adapt their policies and procedures in the days following the spread of COVID-19, including encouraging owners to take advantage of the self-service options put in place before the pandemic broke out. (more…)
I have a close friend who routinely dismisses all offers of lower premiums from property casualty companies. Why? His insurance provider took great care of him when his Florida home was destroyed by Hurricane Andrew. That was nearly 30 years ago, and he’s still not interested in even considering switching insurers! (more…)
Getting bills out on time and receiving prompt payments is fundamental to staying in business. As the provider of technology platforms and print and mail services that our clients depend on to make these activities happen, we take our responsibility to stay up and running extremely seriously. (more…)
My colleague’s teenager was scheduled months ago for surgery in July, but with the COVID-19 pandemic, her parents are in a quandary about whether or how to proceed. Unfortunately, there’s been no recent information from her surgeon, primary care physician and hospital as they grapple with many uncertainties and pressing priorities. (more…)
The power of cloud software for customer communications is on full display during this pandemic, enabling people to safely and securely continue doing their jobs from home and to stay connected, compliant and relevant to customers. (more…)