Easily Manage Payments with Electronic Bill Presentment and Payment Solutions

Making it as easy as possible for consumers to pay their bill is a proven strategy for success. Reduce friction and add valuable self-service options that improve customer experience and payments with our ExpressoPay® electronic bill presentment and payments (EBPP) solution.

Digital and IVR Payment Options with ExpressoPay EBPP Software

The electronic bill presentment and payments solution is flexible and easy to use:

  • Create a branded payment portal
  • Integrate with automated voice response systems and customer service centers (IVR/CSR)
  • Keep current merchant relationships
  • Accept ACH, debit, and/or credit card payments via mobile, IVR/CSR and online
  • Offer one-time, recurring and payment plans

Our EBPP software platform meets the strictest regulatory and compliance requirements including HIPAA, SOC2, SSAE 18, and PCI Level 1.

BENEFITS

Improve operating performance through better customer financial engagement

Improve your bottom line

Our electronic bill presentment and payment system helps businesses get paid faster. You can reduce collection cycle time, billing expenses and days outstanding and improve cash flow.

Grow digital adoption

Reduce paper bills and payments and save on mailing and call-center costs with online self-service account management and payments accepted on your by accepting branded payment portal or by IVR and mobile.

Enhance customer experience

Leverage ExpressoPay to meet consumer expectations for choice, ease of use and convenience–which increasingly means digital options and a range of payment methods including ACH, debit/credit cards, PayPal and ApplePay.

Streamline billing and payments

Manage the entire customer communications and payments lifecycle from one platform and with one vendor when you combine ExpressoPay with Expressoâ„¢ and Print & Mail services.

Increase productivity and efficiency

Digitally transform operations, automating or eliminating manual and unnecessary steps with cloud technology that boosts productivity, improves efficiency and your employees’ experience and amplifies effectiveness.

Key Electronic Bill Presentment and Payment Features

  • Secure E-Presentment of Statements and Invoices
  • Customized Notifications and Reminders
  • Convenient Bill Payer Features
  • Branded Website Capability
  • Sophisticated Control of Funds
  • Advanced Integration
  • Electronic Opt-in/out
  • Flexible Payment Options
  • Configurable Platform
  • Easy Customer Migration and Access
  • Customer Service Center Support
  • Robust Reporting

Testimonials

What Our Clients Have To Say

The previous process was so complicated that only our IT department could produce the files for patient statements. With Expresso, there’s no need for IT involvement, so we we can allocate those resources to other critical areas of the business.

Jaison Harada
AVP Revenue Cycle Management Innovation – Sutherland Healthcare

Because of our accelerated growth, we needed a partner with state-of-the-art capabilities to accommodate high volumes and a wide variety of communications at a rapidly increasing rate. With Nordis Technologies, we can produce and scale timely, customized, branded communications that ensure owners stay up to date on association news, community events and announcements.

Jennifer Jordan
Executive Vice President of Operations – RealManage

Nordis’ technology allows us to upgrade our entire communications process. Not only can we more easily and quickly manage documents from development to delivery for all of our resorts, but Expresso gives us new capabilities and flexibility for producing more creative and customized statement layouts and messages to fit the needs of each resort and cater to owner preferences.

John Willman
Treasurer and Vice President of Mortgage Services – Westgate Resorts

Expresso gives us a centralized place to manage different HOA communications, including annual meeting notices, and the associated elections, on one integrated platform. We can quickly onboard resorts with Expresso and deliver communications digitally and offer an online voting option if that’s what an owner prefers. Its flexibility and scalability are critical, along with the reporting capabilities to properly capture owner votes. The speed and efficiencies gained will immediately impact operations.

Michelle DuChamp
Head of Partner Services – Vacatia

Ready to Transform Your Customer Communications?

Experience a whole new way to manage customer communications with Expresso.