Go digital with our state-of-the-art application for handling online and phone-based digital payments
With ExpressoPay®, you can add valuable digital consumer services and accept payments online, via mobile devices and by phone. It integrates seamlessly with Expresso®, creating a digital wallet capability so consumers and patients can view all of their statements online and manage payments.
The digital bill presentment and payment system is as flexible and easy to use as Expresso®, with industry-leading features:
- Create a branded payment portal
- Integrate with automated voice response systems as well as customer service centers (IVR/CSR)
- Keep your merchant relationship because ExpressoPay works with any provider of merchant services
- Accept ACH, debit, and/or credit card payments via mobile, IVR/CSR and online
- Offer one-time, recurring and payment plan options
It’s secure, too. The platform meets the strictest regulatory and compliance requirements including HIPAA, SOC2, SSAE 16, and PCI Level 1.
Consumers love the convenience. With a few clicks, they can securely sign on, review billing statements, and make payments. Companies love the enhanced consumer experience and greater efficiency, savings and control from using ExpressoPay to manage digital transactions.
If you need an easy to use, customizable electronic bill presentment and payment solution without the expense or compliance liability of building and maintaining your own, look no further.
Improve your bottom line
Our system helps businesses get paid faster. You can reduce collection cycle time, billing expenses and days outstanding and improve cash flow.
Save money and the environment
Replace paper bills and payments, and the associated mailing costs, with efficient digital transactions via the web, phone and mobile. ExpressoPay also reduces customer service and PCI compliance expenses.
Enhance customer service
Consumers want options, and ExpressoPay makes it easy to offer online bills and payments. Responding to consumer preferences helps build more valuable and meaningful customer relationships.
Combine print and electronic distribution
Double the power by integrating the platform with Expresso® and Print & Mail services for a complete solution to create and deliver print and electronic invoices and process payments. Expresso’s opt-in service lets clients easily migrate their customers from paper to online bill view and payment.
Meet your industry and business needs
Our robust capabilities cater to different industry needs, whether you’re a:
- Health system or healthcare revenue cycle management company seeking to improve patient financial engagement.
- Financial services firm with strict regulations governing how you bill and collect payments for loans, mortgages, auto leases and other consumer lending.
- Vacation ownership operator responsible for developing and distributing statements and accepting payments for loans and maintenance fees.
Key features
Secure E-Presentment of Statements and Invoices
Electronic Opt-in/out
Customized Notifications and Reminders
Flexible Payment Options
Convenient Bill Payer Features
Configurable Platform
Branded Website Capability
Easy Customer Migration and Access
Sophisticated Control of Funds
Customer Service Center Support
Advanced Integration
Robust Reporting
What our clients have to say
“Expresso dramatically improved our ability to efficiently and effectively reach our owners. Expresso has enabled us to make changes to our statement package templates in real time and process the file the same day. Without Expresso, reaching our owners would take much more time and money.”
“We have leveraged Expresso’s advanced integration capabilities so patients can securely view their own letters and statements through a self-service patient portal. This has the dual benefit of improved patient satisfaction and cost savings.”
“The Expresso product offering allows Equiant to truly offer a ‘best of breed’ solution to its clients. The speed and ease of use is a huge step forward for our business.”
“Expresso gives us complete access for managing the templates, content and business rules that drive the onboarding and change management process for our hospital clients. By streamlining the workflow, we have more insight into our communication touchpoints, manage our operations more efficiently and can rapidly respond to the unique and changing requirements of our clients.”