Letter Printing and Mailing Services
Our Expresso software is a cloud-based customer communications management platform. Nordis makes it easy to prepare, print, and mail letters and other communications online.
- Control and automate letter printing and mailing services
- Seamlessly integrate our print and mail platform into your business
- Reduce mail costs
- Organize and archive your printed communications
- Print and mail checks online
Our print and mail experts can help you in packaging and optimizing distribution of your direct mail campaigns. Our services include:
- Data entry and list management
- NCOA, CASS, DPV
- Custom programming
Outbound Print and Mail Services
Our custom print and mail solutions are designed to fit your needs:
- Commingle and pre-sort postal optimization
- Inplant load verification
- Drop shipment logistics
- Fulfillment and assembly
- Automated match mailings
- Live stamping
- Automated flats inserting
- Return mail processing
Increase control and financial flexibility with print and mail outsourcing
Print and mail outsourcing for customer communications with Nordis Technologies gives you the best of both worlds.
Thanks to our industry-leading expertise and state-of-the-art printing technology and mail services, you have more control and agility to drive your organization’s production and delivery of critical communications.
Our convenient, always-on digital dashboard makes it fast and easy to start and stop runs, view real-time performance metrics, produce reports, and analyze trends for important operating and cost insights and opportunities.
Moving from fixed to variable costs by outsourcing printing services also increases agility. You can quickly scale print and mail volume up or down to meet changing economic conditions, business needs and growing demand for digital distribution.
Add to these benefits what you lose: No more ongoing capital investments and daily operating, management and staffing headaches.
As leaders in both omnichannel customer communications management technology and printing services, we can serve all your customer communications needs for print and digital production and delivery now and into the future.
Expand your digital and print services and improve your bottom line by leveraging our experience and state-of-the-art technology.
- Skilled printing and production workforce
- Highly automated, state-of-the-art, scalable B&W and dynamic color imaging and mail processing equipment
- Omnichannel delivery, including first class mail, Certified Mail, email, text and mobile wallet
- Fast production turn times with production centers that operate 24/7
- Robust data security and compliance including HIPAA and SOC2 Type2
- Optimized mail services, including volume-based cost savings and postage discounts
- NCOA, Cass and DPV processing of all mailed records
- iMB mail tracking and Address Correction Service (ACS)
- Optional Skip Tracing service
- Two production facilities (east and west coast) for business continuity
- Automated return mail and email unopen/bounce services
- Fast and easy new-client onboarding
Featured Print and Mail Services Blog Posts
Surge in Certified Mail Demands New, Lower Cost Technology
Companies are bracing for a surge in sending past-due and collection notices that require USPS Certified Mail® delivery as temporary pandemic consumer relief ends.
Best Practices for Managing and Sending Customer Print Mailings
Tips for efficient, cost-effective print mailings and better outbound mail service management.
5 Ways to Optimize Innovative Technologies to Transform Your Print Customer Communications
Print and mail communications remain central to meeting customer expectations and delivering the kinds of customer experiences (CX) that build reputation and revenues.
Print & Mail FAQs
Why should I outsource print and mail to Nordis Technologies?
Lots of reasons! Whether you’re using our Expresso™ customer communication management platform for document composition, or you provide PDF print-ready files, you’ll save money on materials and labor and free up staff for other priority work with Nordis Print and Mail services. With our automated processes, you’ll avoid mailing errors and workflow delays from a short-staffed mailroom which means faster payments. You’ll also benefit from our aggregated volume in the form of postage discounts when leveraging commingle/presort mailing process. And we’ll handle your omnichannel delivery, too, to meet your customers’ preference for print and digital communications.
Other reasons? Reliability and trust. You won’t find a better partner. We’ve been innovative leaders in this industry for more than 30 years, and we’re recognized for fast implementation and outstanding customer service.
Tell me more about Expresso.
Our patented, cloud-based Expresso customer communication management (CCM) platform gives you the control and flexibility to quickly and easily update billing statement content and other communications. You can execute, monitor, and report on your print and mail and electronic delivery packages from the Expresso dashboard, which seamlessly integrates with our state-of-the-art print/mail production facilities. You can automate and manage secure opt-in for electronic delivery from the dashboard, too.
What about lettershop services?
We can print and/or digitally deliver all of your critical, recurring customer communications. Our high-speed color inkjet printers eliminate the expense of pre-printed templates, envelopes, and forms. Dynamic, variable color helps messaging stand out at the same cost as black-and-white. And you can leverage Expresso to control the mailing package content, including additional pages, flyers, inserts and more.
Why is variable printing important?
Studies show customization of communications improves response rates and response times and increases brand loyalty. Variable data printing with our high-speed color inkjet lets you change customer document content – including dynamic messaging, graphics, charts, logos – to customize communications with information that’s relevant to the recipient.
What about mailing services?
We provide automated/intelligent inserting, inkjet and laser addressing. We automatically run data files through the National Change of Address database (NCOA), CASS Certification and Delivery Point Validation (DPV) to identify outdated addresses and improve mail delivery rates. We also offer return mail and automated bulk Certified Mail® services.
Tell me more about the equipment.
Our high-speed, roll-fed printers can be paired with equally fast inserters with technology that includes
page barcoding, file-based tracking and camera vision inspection for a system that ensures 100% accuracy, accounting for every page produced for each communication.
How can you help manage postage costs?
We offer clients postage discounts and deep discounts from commingled zip code presort service using digital indexing and sorting tools. Our data hygiene standards ensure further savings with address correction services, including an NCOA scrub and DPV service. We’re also CASS™ certified and run data files through USPS-approved software. CASS stands for Coding Accuracy Support System, and the process ensures you achieve maximum postage discounts.
How do I know my mailings were sent?
Every document printed from the Expresso platform is tracked, with real-time status viewable from the Expresso dashboard. If your customers have opted in to receive communications electronically, you can view a digital replica of the mailing. Postal receipts confirm the number of pieces sent, at what rate, when and where, and the tray weight of the mailers. We can also add USPS Intelligent Mail barcoding to statements and letters, allowing our clients to track mailing packages during the mail delivery process.
What about Certified Mail?
Our ExpressoCertified® automated Certified Mail process simplifies delivery of sensitive customer documents and confirms proof of receipt. It eliminates USPS green cards, saving time and reducing postage costs. The Certified Return Receipt Electronic Signature process is available, saving more than $1 per letter and enables a digital audit trail and document archive. Records, including proof of delivery and digital signature, are retained within our platform for whatever archive period you define.
Can you handle returned mail?
Absolutely. You can save on production material, time and postage with our Return Mail Service. We add a barcode and client-specific P.O. box address to each outbound mail piece. Returns come to our return mail processing center, where we capture and scan returned items. We send you an electronic file so you can update your database and reduce undeliverable mail. Then we securely destroy and recycle the mail piece, reducing your risk exposure and improving compliance. Any correspondence mail sent to the P.O. box is preserved and forwarded to the appropriate contacts for follow-up.
Is high-volume check printing available?
You bet. Clients print and mail tens of thousands of customer checks per month with us using Expresso. Our printing technology ensures your checks are printed accurately and securely, with special precautions taken during production for security purposes.
What about security and compliance?
We provide print and mailing management services for highly regulated industries, including healthcare and financial services. Our fully redundant, state-of-the-art facilities in the Eastern and Western U.S. meet our services’ strictest data security, regulatory and compliance requirements: HIPAA compliant, SOC 2 Type 2 certified.
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