Streamline engagement with cloud-based customer communications management + execution (CCM+E)

Expresso CCM+E

  

Traditional Print/Mail Solution

 
Document Composition
Client portal to manage templates, business rules and variable content for print & digital channels.
Document Composition
Limited or no client portal with little ability to view or manage templates and rules; no integration with digital channels.
Process to Update Communications
Self-serve, real-time content changes to statements & letters with revisions taking minutes.
Process to Update Communications
Multiple email exchanges with vendor for change requests and mock-ups taking several days to several weeks.
Omnichannel Delivery
Ability to send documents via multiple channels including print/mail, email and SMS/text.
Omnichannel Delivery
Sometimes the ability to send emails offered but rarely SMS/text.
Secure Archive
Easy access to previously delivered communications, accessible via client portal or presented via API.
Secure Archive
Access to previously delivered communications requested from vendor via email.
Security and Compliance
HIPAA, SOC2 Type 2
Security and Compliance
Varies by vendor.
Business Continuity
Multiple production locations and robust disaster recovery plan.
Business Continuity
Sometimes limited to one location based on capital and labor expense to support multiple locations.
Printing Technology
Continuous feed, high-speed color inkjet imaging for scalable, enterprise-level production. No more pre-printed forms.
Printing Technology
Sometimes limited to traditional cut-sheet, toner-based process often requiring costly pre-printed forms.
Data Analytics
Real-time access to reporting of mail dates, email and text delivery results, address hygiene & more.
Data Analytics
Return file delivery data via email/excel.

Nordis Technologies’ patented Expresso CCM+E platform integrated with our digital production and print/mail services gives clients control and flexibility to develop, customize and distribute letters, statements and much more from a single dashboard.

Is your traditional print/mail vendor keeping up with your business?

‘The Expresso product offering allows Equiant to truly offer a best of breed solution to its clients. The speed and ease of use is a huge step forward for our business.’


Frank Morrisroe, President
EQUIANT FINANCIAL SERVICES

‘Nordis offered us the best, most flexible platform to improve connectivity with all our customers.’


George B. Fussell, Founder, CEO and President
SAFCO

‘Nordis gave us the ability to seamlessly toggle between digital and print on one platform, letting us create documents that look the same in both channels. It’s the perfect hybrid to boost efficiency, accuracy and compliance.’


Eric Parsons, CIO
AAM

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