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Nordis Clients: Excelling at Digital Transformation and Customer Experience

by Ronnie Selinger | May 8, 2019

At a recent gathering in our newly renovated and expanded Florida headquarters, a group of our clients including executives from Wyndham, TeamHealth, Speedpay, First American Title, HRRG, Zealandia, and Equiant discussed how they are innovating communications and payments to meet rising customer expectations and achieve digital transformation. Two themes quickly emerged:

The Next 50 Years of Vacation Ownership Innovation: Put Customers First and Embrace Change

by Bryan TenBroek | April 22, 2019

Vacation ownership innovation past, present and future dominated the recent ARDA World annual conference, especially during the interactive forum “Celebrating 50 Forward - Innovators and Influencers,” sponsored by Nordis Technologies.  

7 Key CCM Capabilities and How Nordis Stacks Up

by Bryan TenBroek | April 4, 2019

For most of us, buying technology, whether it’s a laptop or wireless speakers, is far from straightforward or fast. What features do you need? Which brand is better? How do you figure out the best option in your price range? And so on.

A Primer on Printing Terms for Optimizing Customer Mailings

by Chris Burck | March 18, 2019

While digital gets a lot of attention, paper remains a cornerstone of any customer communications program. A majority of Americans continues to receive bills by mail and legal documents are regularly sent by Certified Mail®.

Vacation Ownership Industry Offers Women Great Career Opportunities in Technology

by Suzzi Morrison | February 26, 2019

When ARDA asked me to participate on a panel “Working Your Way to the Top — Technology Career Opportunities for Women” at the recent ARDA WIN regional conference, I jumped at the opportunity for three reasons:

With Mortgage Consumer Satisfaction Flat Since 2015, Industry Should Turn Its Attention to the Customer Experience

by Bryan TenBroek | February 18, 2019

While U.S. mortgage servicers have focused in recent years on becoming more operationally resilient, they seem to have taken their eyes off of their customers.

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