Customer Experience Blogs and Resources

Mortgage Companies Need Customer Communications Management Technology to Boost Performance and CX

November 18, 2020

Mortgage servicers are being bombarded with customer inquiries fueled by low interest rates on the one hand and pandemic-related delinquencies on the other. It’s a double whammy that should serve as an urgent wake-up call to invest in customer communications management technology and digital self-service tools that improve customer experience (CX), cost…

Team chemistry matters more than individual talent to build a business

The Key Lesson From 30 Years of Building a Business

Ronnie Selinger

October 29, 2020

In real estate, it’s all about location, location, location. With Nordis Technologies celebrating its 30th anniversary this month, I can tell you the key to building a business is people, people, people. (more…)

Digital Drives Recovery for Auto Lenders and Dealers: Key Takeaways from Auto Finance Summit 2020

Bryan TenBroek

October 26, 2020

2020 is shaping up to be a far better year than anyone in the auto industry would have predicted in the spring, when dealerships and vehicle manufacturers shut down for several months. (more…)

Women affected by econimic impact of COVID-19

Women, Hit Hardest By COVID-19, Need More Healthcare Payment Options

Nicole Miller

September 17, 2020

Women are reeling financially from the economic impact of COVID-19, jeopardizing their ability to pay for needed medical care. (more…)

Online Self-Service Improves Customer Experience for vacation owners

Online Self-Service for Vacation Ownership Boosts Customer Experience and Satisfaction

Sheryl Cattell

August 28, 2020

Vacation ownership companies moved quickly to adapt their policies and procedures in the days following the spread of COVID-19, including encouraging owners to take advantage of the self-service options put in place before the pandemic broke out. (more…)

technology is revolutionizing printing with high-speed inkjet

Commercial Printers and Lettershops Have Come a Long Way. Has Yours Kept Up?

Mike Rosini

August 5, 2020

Is your print vendor running at the speed of your business? See what Nordis can do for you. (more…)

omnichannel communications for collections

Collections Needs Flexibility and Omnichannel Communications Now More Than Ever

Bryan TenBroek

July 13, 2020

The collections rules for communicating with consumers keep changing. Take 2020: (more…)

How Self-Service Billing Solutions Provide Flexibility, Digital Customer Engagement and Loyalty

Bryan TenBroek

June 15, 2020

I have a close friend who routinely dismisses all offers of lower premiums from property casualty companies. Why? His insurance provider took great care of him when his Florida home was destroyed by Hurricane Andrew. That was nearly 30 years ago, and he’s still not interested in even considering switching insurers! (more…)

Business Continuity Planning Pays Off for Billing Services

Charles Grau

June 1, 2020

Getting bills out on time and receiving prompt payments is fundamental to staying in business. As the provider of technology platforms and print and mail services that our clients depend on to make these activities happen, we take our responsibility to stay up and running extremely seriously. (more…)

Blog

Mortgage Companies Need Customer Communications Management Technology to Boost Performance and CX

The Key Lesson From 30 Years of Building a Business

Digital Drives Recovery for Auto Lenders and Dealers: Key Takeaways from Auto Finance Summit 2020

Women, Hit Hardest By COVID-19, Need More Healthcare Payment Options

Online Self-Service for Vacation Ownership Boosts Customer Experience and Satisfaction

Commercial Printers and Lettershops Have Come a Long Way. Has Yours Kept Up?

Collections Needs Flexibility and Omnichannel Communications Now More Than Ever

How Self-Service Billing Solutions Provide Flexibility, Digital Customer Engagement and Loyalty

Business Continuity Planning Pays Off for Billing Services

Subscribe to Email Updates

Products

Solutions

Industries

About