3 Characteristics of the Best Online Payment Portals

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Your online payment portal is your gateway to getting paid. It’s also an opportunity to give your customers what they want, increase brand loyalty, and cut production costs. The best even save you time and money while providing your customers with a best-in-class overall experience. How do they do it? Here are three characteristics of the best online payment portals. 


Characteristics of Good Online Payment Portals


  1. They Don’t Disrupt the Brand Experience

When customers are getting ready to make a payment, they want to be assured that what they’re doing is safe and secure. So the last thing you want to do is take them to a site that doesn’t include your company branding. Your payment portal should look and feel like an extension of your brand — and your company website — even it if it’s on a different site altogether.


On a similar note, you don’t want to put any unnecessary roadblocks between your customer and what they want to do — especially if they want to pay you. For example, if they’ve already signed in to your website, don’t make them sign in again to make a payment. Opt for single sign-on (SSO) instead.


  1. They Simply Do More

The best payment portals do it all. They offer customers multiple methods of payment, an extensive statement archive, as well as customizable alerts and notifications. On the business side, companies can check reports and analytics or get an overall view of their entire revenue cycle.


  1. They Save Your Company Time and Money

Companies that manage their own payment portals often spend hundreds and thousands of dollars to stay in compliance. That’s why many of the best payment portals are outsourced.


When your outsourcing partner is certified in all of the compliances you need, you don’t have to worry about paying for expensive certification renewals and keeping up with multiple compliance updates. Your partner handles all of that for you.


Is Your Online Payment Portal in Need of an Overhaul?

Get to know ExpressoPay from Nordis Technologies. This bill payment and presentment application works behind the scenes of our Expresso technology platform to jumpstart the revenue cycle process and get those payments coming in. Ready to learn more? Request a full demo or contact us.


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