Blog

Treating customers like people isn’t exactly a revolutionary concept, but it’s one that many marketers and businesspeople often get wrong — because it takes a lot of work. First, you need to know more about your customers. Then you need to create a plan to reach them the way they want to…

The phrase “patient engagement cycle” sounds complex — like something you need to manage on a day-to-day basis. However, the right technology can make everything a lot easier. It can help you take advantage of the various consumer touch points throughout the cycle to connect with the patient and keep the conversation…

Design can make or break your next landing page, email, brochure or critical communication. It can mean the difference between getting your point across, making the sale or completely missing the mark. To help you on your way, we’ve put together a few tips and tricks — for designers and non-designers alike…

By now you’ve probably read plenty of articles about millennials — their high expectations, their inquiring minds, their irreverence. Millennials live in the now. They expect up-to-the-minute information, instant gratification and the technology that delivers it all at a moment’s notice. And for companies who wish to attract these hyper-connected, digitally-savvy consumers,…

Do you know your customer’s preferred way to pay? If not, you may want to consider offering a few options. From paper to electronic, today’s businesses are constantly coming up with convenient ways to encourage on-time payments and speed up the revenue cycle. Offering multiple payment options isn’t just smart, it’s expected…

Hurricane season is here, which means it’s time to take a look at your current business disaster recovery plan and make sure all of your important vendors have a plan in place as well. At Nordis Direct, we recently revamped our disaster recovery and business continuity plans to ensure that our customers’…

Have you ever taken a step back and looked at your document approval workflow?  How long does it take your business communications to go from concept to delivery?  A few weeks?  A few days?  If you’re like most businesses, you’re dealing with multiple department and vendors — and everybody wants something updated…