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Digital Drives Recovery for Auto Lenders and Dealers: Key Takeaways from Auto Finance Summit 2020

October 26, 2020

2020 is shaping up to be a far better year than anyone in the auto industry would have predicted in the spring, when dealerships and vehicle manufacturers shut down for several months. (more…)

Women affected by econimic impact of COVID-19

Women, Hit Hardest By COVID-19, Need More Healthcare Payment Options

Nicole Miller

September 17, 2020

Women are reeling financially from the economic impact of COVID-19, jeopardizing their ability to pay for needed medical care. (more…)

Online Self-Service Improves Customer Experience for vacation owners

Online Self-Service for Vacation Ownership Boosts Customer Experience and Satisfaction

Sheryl Cattell

August 28, 2020

Vacation ownership companies moved quickly to adapt their policies and procedures in the days following the spread of COVID-19, including encouraging owners to take advantage of the self-service options put in place before the pandemic broke out. (more…)

technology is revolutionizing printing with high-speed inkjet

Commercial Printers and Lettershops Have Come a Long Way. Has Yours Kept Up?

Mike Rosini

August 5, 2020

Is your print vendor running at the speed of your business? See what Nordis can do for you. (more…)

omnichannel communications for collections

Collections Needs Flexibility and Omnichannel Communications Now More Than Ever

Bryan TenBroek

July 13, 2020

The collections rules for communicating with consumers keep changing. Take 2020: (more…)

How Self-Service Billing Solutions Provide Flexibility, Digital Customer Engagement and Loyalty

Bryan TenBroek

June 15, 2020

I have a close friend who routinely dismisses all offers of lower premiums from property casualty companies. Why? His insurance provider took great care of him when his Florida home was destroyed by Hurricane Andrew. That was nearly 30 years ago, and he’s still not interested in even considering switching insurers! (more…)

Business Continuity Planning Pays Off for Billing Services

Charles Grau

June 1, 2020

Getting bills out on time and receiving prompt payments is fundamental to staying in business. As the provider of technology platforms and print and mail services that our clients depend on to make these activities happen, we take our responsibility to stay up and running extremely seriously. (more…)

What Healthcare RCM Firms Can Be Doing Now to Bridge the Patient Communications Gap in the Time of COVID-19

Ann Garnier

May 6, 2020

My colleague’s teenager was scheduled months ago for surgery in July, but with the COVID-19 pandemic, her parents are in a quandary about whether or how to proceed. Unfortunately, there’s been no recent information from her surgeon, primary care physician and hospital as they grapple with many uncertainties and pressing priorities. (more…)

Using Flexible CCM Software and Services to Connect with and Update Customers During the Pandemic

Bryan TenBroek

April 16, 2020

The power of cloud software for customer communications is on full display during this pandemic, enabling people to safely and securely continue doing their jobs from home and to stay connected, compliant and relevant to customers. (more…)

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