Nordis Technologies has promoted Lee Selinger to the new position of Vice President of Omnichannel Operations. In this role, he leads the entire production lifecycle of communications and payments, including all output channels, such as mail, email, text, and payments, for Nordis’ industry-leading cloud CCM platform Expresso®. He also oversees Nordis’ printing and mail services facilities in Florida and Nevada.
Nordis Technologies provides cloud-based customer communications and payments technology that helps organizations improve billing, payment engagement and financial outcomes. Its “Expresso” platform and “ExpressoPay” solution connect data, omnichannel communications and digital payment tools to streamline the full customer billing cycle on a single platform. The company has delivered measurable results for clients, including a 29% increase in revenue and a 15% increase in collections through digital-first billing strategies, while also shifting more payments to self-service channels. Nordis has continued to expand its AI-powered ecosystem with innovations in “Digital Communications Records,” enhanced quality controls, richer messaging capabilities and increased production capacity.