Hybrid Strategies for an Omni-Channel Approach
By partnering with experienced transactional print and mail providers, Gabe Preczner, VP Operations for Nordis, believes organizations can tap into advanced technologies and streamlined processes that aren’t feasible to maintain in house. The benefits of outsourcing transactional print and mail can start upstream, when companies partner with a firm that offers a cloud-based omni-channel customer communication management (CCM) platform.